An Air India crew member's social media post on a substandard accommodation provided by the airline in Telangana's Hyderabad to ꦅthe "fatigued" staffers after a scheduled layover flight is going viral.
Air India reportedly failed to book accommodation for so🐟me cabin﷽ crew members, who then had to wait for long hours after landing at Hyderabad on Wednesday night.
Sources cited in a news agency PTI report said that the cabin crew members kept looking for a hotel throughout the night and when they finally managed the accommodation at the airline's flying training facility CTE in the wee🀅 hours o🅺f Thursday, the room lacked basic amenities.
An Air India crew member, furious at the condi🏅tion of the accommodation, took to microblogging pღlatform X and called out the airline for treating the crew "this way".
Again. Again. Yet Again!!! @airindia if you want to be a world class airline, you do not treat your fatigued crew , on a scheduled layover flight this way . You simply DO NOT. Hunting / wrestling for hotel rooms f🍨or four hours after a flight- and this is what is ‘offered’! No bedsheets, towels, basics???" the post by Manisha Singhal read.
“Imagine we stayed in Taj and Marriott. Someone who saw better days quipped.🎉 Those days are over, for sure, but this trade off is sub-par . And a sleep deprived, shabbily treated cabin crew will hold that grudge - forever.✅ May be the fatigue will show in experience your fliers will have! Dignity cannot be a trade off for Cost rationalisation . Period," the post further read.
One of ♋the sources aware of the matter said the room at airline's flying training facility CTE was in a 'pathetic condition."
Sources said when the crew members went to the hotel where they were🅷 supposed to s♚tay, they found that there were no bookings made by the airline.
The sources said the accommodatio🐭n at the CTE is meant only for the staff coming 🌠for training and is not for the cockpit or cabin crew on duty.
For cockpit and cabinᩚᩚᩚᩚᩚᩚᩚᩚᩚ𒀱ᩚᩚᩚ crew, ﷽airlines book their hotel rooms in advance at the city where the flight is to land at night.
When cಌontacted, an Air India spokesperson admitted that there w🌳as a lapse, the PTI report said.
"At Air India, the well-being of our staff is important to us and we offer comfortable stay in globally known hotels for their layovers. T꧃his is a lapse and we will take appropriate action," the spokesperson said in a statement.
