Messaging platform WhatsApp has submitted its report to the IT ministry on the service outage that happened on Tuesday, according to gov🌼ernment sources.
The m♛iღnistry had asked the Meta-owned messaging platform to share reasons for the service disruption.
WhatsApp🃏 services snag on Tuesday had left users compಌlaining about not being able to send or receive text and video messages, and services had resumed after nearly two hours.
The sources said that WhatsApp has 🅠submitted its report on the se♕rvice outage.
Details about the submissions could not be immediately a🌠scertained.
An e-mail sent to WhatsApp on the issue did no🔯t elicit a response.
In a late-night statement on Tuesday, WhatsApp said a "🎀technical error" caused the outage.
"The brief outage was a result of a technical error on our part and has now been resolved," a Meta company s🧸p𒉰okesperson had said.
According to Downdetector, which tracks outage reports, the messaging app was not working for many users across multiple regions on Tuesday afternoon. At one point during the outag♏e on Tuesday, over 29,000 reports were flagged by users on Downdetector.
Downdetector's heatmap showed that WhatsApp users in major cities, including Delhi, Mumbai, Bengaluru, Ch🐟ennai, and Kolkata, were ౠimpacted by the snag.
